Emirates acknowledges response to storm disruption ‘far from perfect’  

In an open letter to passengers, Sir Tim Clark, Emirates president, has acknowledged the impact the record storms in the United Arab Emirates has had on customers; noting that “this week has been one of the toughest for Emirates operationally”. As the UAE experienced its highest rainfall levels in 75 years, with “lashing storm winds and rain” disrupting activity, the carrier was forced to cancel nearly 400 flights and delay “many more” as its operations remained challenged by safety considerations alongside staffing and supply shortages. Subsequently, ticket sales were paused, check-in for passengers departing Dubai was suspended, and connecting passenger