United CEO addresses safety concerns in customer email

United Airlines CEO Scott Kirby has addressed safety concerns in an email sent out to its Mileage Plus members. It follows a spat of issues in the previous weeks making the rounds in headlines, including a missing panel on a 737-800 and a tyre falling off after takeoff on a 777-200 aircraft. Kirby noted the incidents as “reminders of the importance of safety” and that while “unrelated” to each other, Kirby said: “These incidents have our attention and have sharpened our focus.” He added that United is reviewing the incidents and will use the information in its safety training and