Qantas and Jetstar have extended the COVID credits by another year. So far, the airline has already extended the travel credits three times since 2020 and this will be the final extension. The customers will have to book by December 31, 2023 but have until December 2024 to complete their travel. In December 2022, the airline urged the customers to use any COVID travel credits left over by offering double Qantas points on flights booked before February 2023. The airline even introduced a dedicated helpline with specially trained staff, monthly reminder emails on credit balances and prompts to use flight

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