As the pandemic ended, the aviation industry went into a frenzy with passengers eager to fly, and the airlines and airports became overcrowded with passenger traffic. While some airports in Europe, the US, and Australia which had cut short the staff during the pandemic buckled under the air traffic recovery, some airports like the Changi airport came out of the situation with flying colors. Changi airport managed to avoid the passenger queues, baggage handling problems, pilot strikes, and staff walkouts completely. When asked about the reason behind Changi’s efficient management Jayson Goh, Changi Airport Group’s managing director of airport operations,
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