TRIGO Group: customer behaviour responsible for a third of late deliveries  

Analysis of the supply chain disruption experienced in the US, published by the TRIGO Group, has estimated that two-thirds of late aircraft delivery events are the responsibility of the supplier while the final third falls on the end customer itself. Analysis of 18 months of on-time delivery performance from around 500 US suppliers s(calculated from January to July 2023) indicated that change of schedule was the primary cause for delay, followed by engineering changes and manufacturing process changes as requested by the customer. An underlying combination of root causes also shows that these issues cannot be tackled independently. TRIGO also