Etihad partners with Astra Tech to provide AI-powered booking solutions to passengers

Etihad Airways partnered with Astra Tech to provide passengers hassle free online booking platform through the chat app, BOTIM. With the new service, passengers will be able to book flights by typing in the basic details of the service and BOTIM will finish the remaining process. One of the services provided by the BOTIM app that Etihad Airways customers will be able to use is a generative pre-trained transformer (GPT). This service has grown popular since the launch of OpenAI’s ChatGPT in November 2022. “Through the BOTIM GPT module developed by Astra Tech, flights and other travel-related services are integrated