Delta outage to cost $120 million

Cowen & Co. analyst Helane Becker has estimated that Delta Air Lines will take a $120 million operating loss following last week’s computer outage, which caused the airline to cancel over 2,100 flights and experienced significant delays. As the Cowen & Co. report sets out, the network issues persisted over the course of four days and as a result the financial impact to the company’s 3Q16 financial results as a result of the cancellations, delays and customer book away is estimated at $120 million. “Delta has historically taken great pride in their operational performance, consistently referring to themselves as running