SIA digitalizes cargo operations with IBS Software’s iCargo platform

Singapore Airlines has gone live with the Integrated Cargo Management System (ICMS), powered by IBS Software’s iCargo cargo management platform. This solution will help in eliminating disparate cargo systems and bringing in the latest cloud technology to transform cargo operations and customer delivery. As per IBS, the ICMS provides a single integrated cargo application for business users in Singapore and overseas, as well as a seamless interface with partners including general sales agents, ground handling agents, and freight forwarders, simplifying the end-to-end operations. Chin Yau Seng, Senior Vice President Cargo at Singapore Airlines said: “IBS Software’s iCargo platform is a