Qatar Airways achieves IT Service Management System Excellence Certification

Qatar Airways has been recognised by Alcumus ISOQAR, one of the most recognised and respected UKAS accredited certification body for successfully demonstrating the implementation and compliance towards ISO/IEC 20000-1:2018 Information technology — Service management System. Additionally, achieving ISO 20000 certification underpins the high standard of IT Service Delivery and Management. Qatar Airways Group Chief Executive, Akbar Al Baker, said: “We are proud to have achieved ISO 20000 certification. This certification demonstrates our commitment to service excellence thereby enabling Qatar Airways IT to deliver the highest quality of digital and technological service experience.” ISO 20000 is an international standard for IT