GMG Airlines to pay Rs40k fine

Victoria
By Victoria September 17, 2012 16:45

GMG Airlines to pay Rs40k fine

GMG Airlines has been ordered by the New Delhi District Consumer Disputes Redressal Forum to pay Rs 40,000 to a passenger for not accommodating him on another plane after one of its scheduled flights was cancelled.
The flier was inconvenienced by the flight cancellation but he also had to buy another ticket for returning to India from Malaysia as well as hotel charges.

GMG Airlines was found to be deficient in not accommodating the passenger (who had) already booked (tickets) and for failing to refund amount of return journey. “Holding opposite party guilty of deficiency in service, we direct it to pay Rs 40,000 lump sum,” the bench, presided by C K Chaturvedi, said.
The forum also directed Barclays Bank, whose card Sukhija had used to book the tickets, to pay him Rs 5,000 for not paying/refunding him Rs 2,500 as per its cash back offer.

Victoria
By Victoria September 17, 2012 16:45
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