Rolls-Royce has launched a new strategic approach to customer care with the opening of the first of a network of Customer Service Centres for civil large engines. The first of the centres, officially opened today in Singapore, will support all airline customers across the Asia Pacific region. This is part of a strategy to further improve Rolls-Royce customer care by bringing its people closer to its customers. Rolls-Royce will now support airline customers through five Customer Regional Teams serving Asia Pacific, Americas, Europe, Greater China, and Middle East and Africa. The new Customer Service Centres will strengthen the local capabilities
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