Philippine Airlines has signed a landmark agreement with Amadeus to deliver an extensive transformation of the airline’s core technology systems. Philippine Airlines will adopt the full Amadeus Altéa Suite, a complete Passenger Service System that aims to streamline and improve all core passenger processes for PAL, including reservation, inventory, departure control, and flight management. The transformation means Philippine Airlines customers will enjoy a smoother experience, from booking to boarding. The Amadeus Altéa Suite is a next-generation airline IT system that, once implemented, will help PAL enhance customer experience by delivering more consistent and personalized customer service, develop new revenue streams,
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