Lufthansa network airlines harmonise IT in flight operations

Aaron Woolner
By Aaron Woolner February 6, 2020 16:39

Lufthansa network airlines harmonise IT in flight operations

Lufthansa Systems has won the contract to implement its NetLine/Ops ++ operations management system as a strategic IT partner to the Lufthansa Group. Now that the multi-year agreement has been signed for the use of NetLine/Ops ++, the migration will soon begin to the operations control platform developed by Lufthansa Systems. To start with, six group airlines – Lufthansa, Lufthansa CityLine, Lufthansa Cargo, Swiss, Austrian Airlines and Edelweiss – will benefit from extensive functionalities and harmonised processes that claim to reduce costs and ultimately improve the passenger experience. 

“I was especially delighted that Lufthansa Systems’ product impressed us in the bidding process as the leading solution in the market not only in terms of its functionality but also because of its cost-efficiency,” said Bardo Werum, the Lufthansa Group’s Head of IT Domain Hub Airlines Operations & Passenger Service Systems. “What is more, using a product solution allows for rapid roll-out and avoids the risks that potentially come with a development project.”

NetLine/Ops ++ is a platform architecture that enables integrated management through multiple Operations Control Centers (OCC) within the Lufthansa Group. 

“With NetLine/Ops ++ from Lufthansa Systems we can respond to irregularities across the Group and create the conditions necessary for quickly and flexibly restoring passenger connections in the event of cancellations,” said Wolfgang Diefenbach, Head of Operations Planning & Steering of the Lufthansa Group airlines. “The implementation of NetLine/Ops ++ will thus help us become one of the world’s most reliable airline groups.”

Aaron Woolner
By Aaron Woolner February 6, 2020 16:39