Technology firm Amadeus has announced a new deal with tech start-up Volantio to develop its Yana platform which aims to help airlines better optimise both capacity and revenue.  Yana proactively identifies flexible passengers on full flights and provides them with an incentive (such as frequent flyer miles, travel vouchers, or upgrades) to voluntarily move to lower demand flights. The platform automatically rebooks passengers who accept, and fulfills the selected incentive. Passengers are notified on their mobile devices, even days in advance of departure, to avoid last-minute hassles. The entire process is guided by machine learning in order to maximise profitability

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