Airports and airlines spent an estimated $45.3bn on IT in 2023, according to SITA’s 2023 Air Transport IT insights report. Airports spent an approximate $10.8bn and airlines around $34.5bn in 2023. The report found that over two-thirds of airport and airline chief information officers are expecting this figure to continue to grow throughout 2024. Particularly, biometric technology for passenger journeys as well as data leveraging to determine efficiencies and green solutions are expected to be a key area of IT investment for the aviation industry. Biometrics have helped play a role in curbing congestion, with around 90% of airports investing
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