Air India completes EPS modernization to drive operation efficiency

Air India completed the enterprise resource planning (ERP) modernisation programme ahead of schedule in an attempt to drive significant improvement in operational efficiency.  The EPR system is a software that helps businesses manage day-to-day tasks such as accounting, HR and resource mobilisation. The airline cited the migration as a critical component in the larger digital transformation of Air India, with an impact on the modernisation across business operations such as ‘Finance and Human Resources’ as well as major functional areas such as ‘Commercial, Operations, and Engineering’. As per the airline, the biggest challenges in its comprehensive modernisation journey were its