During a visit to Gatwick airport, the UK Aviation Minister Liz Sugg, outlined the first proposed measures from the government’s upcoming aviation strategy consultation. The consultation proposes the creation of a new ‘passenger charter’ to be adopted by airlines and airports, and backed by the government. Through a partnership between industry and government, the charter will promote best practice and create a shared agreement of the required service levels for passengers, ensuring improvements are felt throughout their journey. A major focus of the charter centres on improving the flying experience for passengers with disabilities, providing clarity on the assistance that
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