Southwest Airlines announces string of top management changes

Southwest Airlines announced some major leadership changes as a part of continuation of the organizational structure work that began in September 2022 and has continued into 2023. In the first major move, Leah Koontz will be promoted from Senior Vice President Controller to an Executive Advisor role effective August 16. With over three decades of experience, Koontz have been instrumental in development of Southwest’s first in-house revenue accounting system, its first ticketless system, SAP implementation, several iterations of reservation system upgrades and replacements, and the integration of AirTran She has held numerous Leadership roles within the Finance Department leading up to her current role as Senior Vice