TUI’s chief operating officer Sebastian Ebel has highlighted the challenges witnessed in his first financial year as CEO, highlighting that the company is “back on course” and “looking towards the new financial year with confidence,” having paid back the state loans and now operating at a profit again. Describing the 19 million customers who travelled with TUI in the financial year 2023 (13% more than in 2022), the company’s markets and operators are “growing profitably,” with market share acquired Germany. Complementing “robust” growth in France and the Netherlands, TUI also reached a million customers in Poland last year for the

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