Viasat, a global communications company, has announces the findings of its 2023 Passenger Experience Survey – which surveyed more than 11,000 people worldwide who have travelled by air in the last 12 months. Some 83% of those surveyed reported they are more likely to rebook with an airline that offered quality Wi-Fi, while 81% said Wi-Fi was important to their onboard experience, a 4% increase since 2022. Half of respondents say they are less likely to connect to in-flight Wi-Fi if they had to pay. Moreover, 3 in 10 passengers surveyed (29%) are willing to pay more for their ticket

This content is restricted to site members.

If you are an existing user, please login below.
New users may register below.

Existing Users Log In