Japan Airlines (JAL) has been awarded the highest rating of ‘5-star airline’ for the seventh consecutive year by international air transport rating organisation Skytrax, one of only ten airlines worldwide to have received the prestigious recognition . JAL was evaluated across its website, airport services and inflight services, including the airline’s ‘Design Your Story’ concept which aims to offer products and services catered to individual requirements. “An important part of 5-Star Airline Ratings is the consistency of standards delivered to all customers which covers all of the different cabin types that Japan Airlines Offered,” explained Edward Plaisted of Skytrax. “With

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