Etihad Airways has posted its best operational on-time performance (OTP) results since 2009. OTP is calculated on actual flight arrival and departure times within 15 minutes of the published schedule and takes into consideration a variety of external factors including weather disruption and airspace congestion. In 2017, the airline recorded network punctuality of 82 per cent for flight departures and 86 per cent for arrivals – results that place Etihad Airways as one of the most reliable airlines in the world for 2017. OTP for departures at the airline’s Abu Dhabi hub was 79 per cent, and 89 per cent
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