American Airlines has opened its new customer experience at Terminal 8 of John F. Kennedy International Airport (JFK).
“Everything we do at Terminal 8 is designed around one goal: delivering a better experience for our customers,” said American’s Vice President of corporate real estate Amanda Zhang. “This opening represents a major step forward in how we serve customers traveling through JFK — bringing together modern design, improved amenities and thoughtful details that make travel feel easier and more enjoyable.”
The opening of Terminal 8 introduces more than 60 new dining, retail, Duty Free and experiential concepts, with The Boroughs Food Hall at the forefront.