In a January 17 letter to customers, Southwest Airlines chief executive Bob Jordan apologised for "operational issues" that "greatly disrupted" Christmas travel and announced the hiring of consultancy Oliver Wyman to assess what happened and recommend measures to prevent a recurrence. In late Decemb...
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CIMBER STERLING REAFFIRMS GOAL OF BECOMING PROFITABLE IN 2011
By
Dino D'Amore
15th December 2010