MAHB to improve critical assets for better customer experience

Malaysia Airports Holdings Bhd (MAHB) is set to improve the airport infrastructure and services. As a part of the plan MAHB will replace the critical assets like ageing Kuala Lumpur International Airport’s (KLIA) Aerotrain system and baggage handling system in the next two years. Dato’ Iskandar Mizal Mahmood, Managing Director, MAHB said: “Several operational improvements to achieve enhanced service delivery are being undertaken including ambience improvement, self-service check-in and bag drop, digital solutions and many more. MAHB will be rolling out these initiatives in stages to keep up with the ever-discerning needs of travellers.” MAHB is also planning several smart