Varolii Corporation, the interactive, personalized business-to-consumer text, voice and email communications, has announced that it has partnered with Southwest Airlines to streamline its process for matching pilot availability with flight needs. Using the Varolii Interact platform, Southwest Airlines uses SMS text messages to more efficiently and effectively alert pilots of flight scheduling opportunities. Based on Varolii’s Software-as-a-Service (SaaS) solution, Southwest Airlines’ Open Time Alerts (OTA) helps the airline quickly staff unassigned flights, ensure on-time flight operations and reduce costs from a less efficient, manual process. In cases of illness or other circumstances that prevent a pilot from attending their scheduled

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