IATA DG and CEO Tony Tyler has accused US regulatory authorities of micromanaging the airline industry’s relationships with its customers to such an extent that it runs directly against the grain of the US Airline Deregulation Act. Speaking at the ABA Air & Space Law annual forum in Montreal last week, Tyler said the US Department of Transportation’s (DOT) passenger protection activities, however well intentioned, are hard to square with the Act’s instruction to place maximum reliance on competitive market forces. Tyler cited three examples—DOT’s rules requiring airlines to advertise ticket prices including all taxes; a new proposed DOT consumer
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