European Parliament votes on air passenger rights

The European Parliament has voted today on proposals from the European Commission to strengthen passenger rights including: measures to ensure that air passengers have new and better rights to information, care and re-routing when they are stranded at the airport. At the same time there will be better complaint procedures and enforcement measures so passengers can actually obtain the rights to which they are entitled. Commission Vice-President Siim Kallas, responsible for transport, said: “I hate being stranded at an airport. And I am sure most other people hate it too. It is bad enough if you are travelling on business,