Southwest Airlines has promoted Lauren Woods from vice president of technology to senior vice president and chief information officer. Cornell University graduate Woods has been with the carrier for 13 years and “has led key initiatives” across its technology department, including establishing cloud infrastructure and creating a new development and delivery platform for complex application ecosystems. Her new role will see her “play an important role in managing the airline’s technology investments, upgrades and system maintenance totalling approximately $1.3 billion in 2023″, Southwest said, Woods replaces Kathleen Merrill who in 2022 moved to an executive advisory role. “I first want
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