Another holiday period, another flurry of negative media headlines over last-minute flight cancellations, delays and airport queues. Staff shortages are still to blame at the airlines, ground handlers, airports and air traffic control. Airlines are all frantically hiring new employees (note one UK airline relaxed its tattoo policy today – although face tattoos still need to be covered but this is under discussion) but training takes time. With the summer season just around the corner, airlines need to get this situation under control and fast. In the UK, the government is being partially blamed for not having supported the aviation

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