Southwest Airlines has opted for Amazon Web Services (AWS) as its “preferred cloud provider”, Amazon announced on March 8. “This large-scale modernisation with AWS is part of the airline’s long-term plan to enhance the passenger journey, optimise operations, and efficiently invest in information technology (IT) infrastructure,” Amazon said. “As our preferred cloud provider, AWS will offer solutions that are critical in our drive to modernise our operation, equip our employees with the tools they need to serve our customers, and improve our reliability,” said Lauren Woods, senior vice president and chief information officer of Southwest Airlines, whose website and app
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