British Airways passengers wrongly told about flight cancellations

British Airways (BA) passengers have been left confused after many were told wrongly that their flights would be cancelled. BA pilots are due to strike on 9, 10 and 27 September. However, BA told customers with tickets booked on other days that their flights were cancelled. BA then sent a second email to some people saying their original flights would go ahead as planned. Confusion arose even more when in the second email, passengers were not given a link to automatically rebook onto their original flight, meaning they had to contact BA directly. Passengers attempted to get hold of the