AirAsia Aviation Group Limited (AAAGL) has issued a clarification today that it has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years. Bo Lingam, Group CEO of AirAsia Aviation Group Limited said: “As one of the world’s largest airlines flying close to 100 million passengers per year before Covid, we have seen an unprecedented volume of queries, averaging around 200,000 daily during the peak period. We have spoken to over five million guests since the pandemic began and settled the vast majority of requests relating to cancelled flights by
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