Aviation News Online

Southwest Airlines new reservation system passes tests

This week Southwest Airlines switched to a new reservation from Amadeus IT Group with relatively few glitches. The airline says the new system will help it improve flight scheduling and other tasks and also bring in more revenue from selling add-on services.

The project took three years to get to this point, says Southwest, which were underway when the airline suffered a huge technology outage in July 2016 when it was forced to cancel 2,300 flights.

Date: May 10, 2017

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