HAECO Group rolls Ideagen Enlighten into China & Americas for global reporting, audit & risk management

Juliette O'Neill
By Juliette O'Neill August 19, 2016 17:00

HAECO Group rolls Ideagen Enlighten into China & Americas for global reporting, audit & risk management

HAECO Group has expanded its safety and operational performance project with software firm Ideagen by rolling Ideagen Enlighten out into its China and Americas operations.

The Hong Kong-based organisation – which employs around 17,000 staff globally – is working with Ideagen’s cloud-based software product Enlighten to successfully achieve group-wide visibility of performance and safety operations.

Ideagen’s Enlighten software was implemented and rolled out to three HAECO sites initially – HAECO and HAESL (a joint venture with Rolls Royce) in Hong Kong and HAECO Xiamen in China – just over a year ago.

Since then technical teams from both organisations have been working closely to configure, implement and roll-out the software, which has since enhanced reporting, audit and risk management levels for almost 15,000 users.

Now, following the success of the software, HAECO Group has expanded Ideagen Enlighten to further sites in the Group, with TEXL Ltd based in Xiamen, China, and its MRO site in the Americas now on board.

Dennis Hui, General Manager of Quality at HAECO Hong Kong, said: “By successfully having three HAECO sites up and running on the Ideagen Enlighten platform, the company has taken its first steps in its corporate goal of achieving group wide visibility of its performance and safety operations.

“Following the success of the Enlighten product across the Group’s Hong Kong operations – including providing senior management with business performance, analysis and reporting data – HAECO Group has extended Ideagen Enlighten into its operations in America and increased its presence in China where we look forward to seeing similar benefits from the product and from working with Ideagen.”

The HAECO Group, is one of the largest Maintenance, Repair and Overhaul (MRO) service providers in the world. Through its 18 subsidiaries and joint venture companies worldwide, the Group offers a full spectrum of services including airframe services, line services, cabin solutions, private jet solutions, fleet technical management, inventory technical management and component overhaul among others.

Steven Cespedes, Ideagen’s Head of Aviation, said: “We are delighted that Ideagen Enlighten has been such a success within the HAECO Group and that they are witnessing some major benefits from investing in both us as a company and in the product itself.

“The project has gone from strength to strength from the initial three sites and the system is now up and running and being used consistently on a day-to-day basis by almost 15,000 users across HAECO’s operations.”

Ideagen Enlighten was chosen by HAECO Group in 2014 to provide them with a common platform across the business for various business tasks such as risk, incident and occurrence management, document control, auditing, and health and safety management.

The next major phase in the project will see Ideagen and HAECO work together to introduce both analysis and business intelligence functionality into the system, providing key KPI and SPI data for each individual company and the wider Group.

Steven added: “The end goal in this project is to achieve Group wide visibility of operational and safety performance. In the coming weeks and months, we will be working with HAECO Group to create their SPIs and KPIs which will provide management with an overview of their entire operations. By achieving this, it will allow HAECO Group to see how each site is performing and if any trends are emerging, thus improving safety knowledge and awareness of operational risks.”

Ross McLarnon, Ideagen’s Product Manager for Enlighten, said: “The success of Ideagen Enlighten within HAECO’s operations is there for everyone to see, with huge benefits already being witnessed in the areas of safety and incident reporting in particular.

“The scalability of the system has allowed HAECO Group to achieve operational excellence while catering for almost 15,000 users daily. This marks the first milestone in terms of Enlighten providing the global HAECO Group with complete oversight of business performance.”

Juliette O'Neill
By Juliette O'Neill August 19, 2016 17:00