DOT to investigate United’s mispriced fares

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By admin February 18, 2015 20:43

DOT to investigate United’s mispriced fares

The US Department of Transportation plans to investigate United Airlines’ mistakenly mis-priced fares. United fares were priced for as little as US$51 for overseas first-class tickets on its Denmark website. Although the airline halted the sale of the tickets when it discovered the currency exchange-related glitch, this was several hours later and “several thousand” tickets were bought at the mistaken fare levels. United has voided those tickets but Department of Transportation rules require airlines to honour all sales, including mistakenly mis-priced ones. However there is some debate on whether airlines should honour tickets that have been manipulated by passengers by making misrepresentations during booking. In this case, there is evidence that passenger located outside of Denmark, set Denmark as their home country to take advantage of the glitch.

admin
By admin February 18, 2015 20:43