Computer outage causes long delays

Lauren Eldershaw
By Lauren Eldershaw March 27, 2019 16:38

Computer outage causes long delays

Issues with the Sabre computer system that airlines use for reservations, printing bag tags and check-in, caused long delays for passengers during the check-in process at multiple airports across the United States and Canada yesterday (March 27). Passengers reported outages in LaGuardia Airport in New York, San Francisco International and Fort Lauderdale-Hollywood International in Florida.

Sabre described the problem as “a system issue” that affected some of its customers, but said normal operations were returning Tuesday afternoon.

“Technical teams were immediately engaged. Customers are reporting normal operations,” its statement said. “We apologize for this inconvenience to those affected.”

American Airlines said that the computer issues lasted only briefly and that they did not affect the carrier’s flights.

Lauren Eldershaw
By Lauren Eldershaw March 27, 2019 16:38