BRITISH AIRWAYS SLAMMED FOR INTRODUCING BOOKING LEVY

British Airways has been criticised for introducing a £4.50 levy on all bookings made with a credit card through intermediaries, such as travel agents and travel management companies. The Institute of Travel and Meetings (ITM) has criticised the airline for introducing the fee without consulting its members. It is worried other airlines may follow BA’s example and introduce a similar fee to bring travel agent’s global distribution system platform into line with other distribution channels such as airline website where the fee is already levied. Mark Cushieri, chair of industry affairs at ITM’s, said its primary concern “is the presentation