JetBlue announces senior leadership changes

victoria@aviationnews-online.com
By victoria@aviationnews-online.com May 21, 2018 09:20

JetBlue announces senior leadership changes

JetBlue Airways has named Joanna Geraghty to president and chief operating officer, along with other changes to the company’s senior leadership in the coming weeks designed to enhance day-to-day operations and better support execution of its longer term strategic initiatives.

Geraghty will report to Robin Hayes, who will remain chief executive officer and who will continue to oversee the company’s long-term strategy, its structural cost program and efforts to achieve superior margins, and its focus on expanding and evolving into new businesses. She will also oversee JetBlue’s commercial team, led by Marty St. George, JetBlue’s executive vice president, commercial and planning.

Geraghty joined JetBlue in 2005 and was most recently executive vice president, customer experience, responsible for delivering the JetBlue experience to millions of customers annually through her leadership of 15,000 customer-facing crewmembers. She served as executive vice president, chief people officer from 2010-2014 and was previously the airline’s vice president and associate general counsel and director of litigation and regulatory affairs. Geraghty is president of the JetBlue Foundation and chairperson of the board of Concern Worldwide, an international not for profit. Prior to joining JetBlue she was a partner at a New York law firm.

Warren Christie has been named senior vice president safety, security and fleet operations reporting to Geraghty. His expanded role adds technical operations to his existing responsibilities that include flight operations, safety and security. A pilot himself, Christie joined the airline in 2003 and has served in various positions including senior vice president, safety, security and air operations; senior vice president, regulatory and training; vice president, operations planning and training; and vice president, JetBlue University. 

Ian Deason has been named senior vice president, customer experience, adding inflight and customer support to his existing leadership of the airports team. In this new position Deason will report to Geraghty and lead 15,000 customer-facing Crewmembers with a shared purpose of delivering a personal, helpful and simple travel experience. In addition to the operating teams, Deason will also lead JetBlue’s customer experience programs group working to reimagine the future travel experience. He joined JetBlue in 2006 and has held several commercial and operational leadership roles. Most recently, he served as senior vice president, airports experience where he grew the airport footprint to more than 100 cities while achieving industry-leading safety performance. 

Jeff Martin, currently executive vice president, operations, will take on a senior advisor role for JetBlue to ensure a smooth transition following this reorganization.

JetBlue Airways has also announced that James Hnat, the airline’s longtime corporate secretary, executive vice president corporate affairs and general counsel, will be retiring from his role effective June 30. Hnat will continue to advise the company with respect to its investment in JetSuite and JetBlue Technology Ventures through the end of 2018 and will continue to serve on the JetSuite Board of Directors.

He joined JetBlue in 2001 at a time when the start-up served just 14 domestic cities. Since then, the airline has grown to employ nearly 22,000 crewmembers and serve 102 cities with a fleet of 245 aircraft.

Brandon Nelson, currently vice president, associate general counsel, will serve as JetBlue’s acting general counsel, reporting to Hayes. He will oversee JetBlue’s legal strategy and work closely with JetBlue’s government and airport affairs team, led by Rob Land, senior vice president government affairs and associate general counsel, who will also report directly to Hayes.

victoria@aviationnews-online.com
By victoria@aviationnews-online.com May 21, 2018 09:20