easyJet announces management changes

victoria@aviationnews-online.com
By victoria@aviationnews-online.com May 16, 2018 16:29

easyJet announces management changes

Johan Lundgren, easyJet’s CEO, has announced five changes to the airline’s management board.

The first new role is that of CEO, easyJet Holidays which will be run by Garry Wilson, who is currently TUI Group’s MD for Group Product and Purchasing.  Wilson will set up and lead a dedicated unit within the easyJet group and will be responsible for accelerating the development of easyJet Holidays.

The second newly established role is that of Chief Data Officer which will be held by Luca Zuccoli.  He will lead and coordinate the management of data across the airline, and will be responsible for the airline’s data strategy and will help give greater focus and weight to the airline’s use of this data to create insights which will improve the customer proposition, drive revenue and reduce cost.

Zuccoli currently works for Experian plc as Head of Analytics and Data Lab for the Asia-Pacific region based in Singapore.

Flic Howard-Allen will move to the position of Group Communications Officer to replace easyJet’s outgoing Communications Director.  Howard-Allen currently heads up external affairs at Associated British Foods. She was previously Director of Communications and CR at Marks & Spencer. Howard-Allen will be responsible for all easyJet’s media communications and public affairs across all its markets, as well as leading the airline’s internal communications and CSR activities.

The Chief Marketing Officer role was created as an AMB role in the airline’s management restructure announced in January.  Lis Blair, currently easyJet’s CRM and Insight Director, has been promoted into this role.  She has been with easyJet for six years and has experience spanning all marketing disciplines at several brands including Audi, Barclaycard and Barclays.

She will lead easyJet’s brand, marketing and digital strategy as well as the airline’s customer experience strategy together with its customer research, loyalty and CRM activities.

The final, newly created role in the structure is that of Group Markets Director, which is being filled by Thomas Haagensen. He lives in Switzerland, has been with easyJet for ten years and is currently easyJet’s Country Director for Germany, Austria and Switzerland.  He is also Managing Director of easyJet Europe, the Austrian based airline which is responsible for all easyJet’s EU operations.

Thomas will lead easyJet’s Country Directors and Managers and also drive easyJet’s performance in country by working with the centre on the delivery of product, proposition, channel, brand, communications and operations relevant to their country.

victoria@aviationnews-online.com
By victoria@aviationnews-online.com May 16, 2018 16:29