ATA gives muted response to US Notice of Proposed Rulemaking on consumer protection

The Air Transport Association (ATA) filed comments with the US Department of Transport (DOT) which stated that “there is much [in the proposed rule] that ATA and its members support,” particularly regarding the transparency of information provided to customers, “the organization does voice a number of major objections.” These objections to proposed measures are areas the ATA deems ” beyond [DOT’s] authority,” including the proposal to “require airlines to incorporate customer service plans and contingency plans into contracts of carriage.” ATA said such a rule “would limit carriers’ ability to compete in an open market” and open airlines up to