Virgin Atlantic has paid £47,000 in compensation to a group of 101 passengers that launched a complaint against the airline via a Facebook page. The complaint was initiated when their flight from Orlando to London Gatwick experienced a 26-hour delay due to technical faults. The group was initially told by the UK CAA that they had a valid claim for compensation under EU Regulation 261, but was told later that their flight did not in fact qualify for this compensation. The group then contacted solicitors Bott & Co in November 2013, who issued group proceedings. The case was initially delayed

This content is restricted to site members.

If you are an existing user, please login below.
New users may register below.

Existing Users Log In