91% of Ryanair flights on-time in April

During the month of April 2016, some 91% of Ryanair flights arrived on time. The airline confirmed that there were less than 1.5 complaints per 1,000 customers and one bag complaint per 1,000 customers. Over 99% of all complaints answered within 7 days Ryanair’s Robin Kiely said: “Ryanair carried over 11.3 million customers in April with 91% of our 62,000 flights arriving on-time, as we continued to improve our customer experience. With our expanding route network and additional enhancements under year 4 of our “Always Getting Better” programme, Ryanair continues to deliver so much more than the lowest fares in